First of all, we want to take this opportunity to express our thankfulness to you for joining us. We are here working jointly for a better future of China and the world. However, if, by any chance, you find certain part of our service is not quite up to your satisfaction, please feel free to contact us by using the posted email address and we will address your concern in a timely manner. In case you desire to have your membership fee refunded, please make sure you follow the guidance below.
- Refund is only granted to “One Month”subscriptions within the first seven days of purchase.
- A written request must be sent to our management either via email or phone message within the time frame stated above.
- Semi-annual and annual fees are not refundable, but are transferrable with a written notice from the original subscriber.